When you entrust your phone or tablet to a service center for repair or troubleshooting, the first intervention carried out by the repairer usually consists of a complete reset of the original device, without guaranteeing the preservation of the contents. Then you maysuffer the risk of irretrievable loss of your favorite photos, contacts and messages that you possess.
Data recovery and repair of your device are two separate steps. You must send your support to the RECOVEO laboratory for it to retrieve your data BEFORE your service department or repairer is involved. We also intervene to extract your data if any repair is impossible. Our team does not repair anything, it allows you to recover as many documents as possible, get a copy of them and, where possible, restore your access to your device.
In order to guarantee our seriousness and reliability and not to deceive our customers, contrary to what some companies show, we do not commit ourselves to an exuberant success rate. We know that it is almost impossible to show a reliable success rate: each case has its own particularity and peculiarity and it would be difficult, if not impossible, to give a value according to a particular recovery typology.
A recovery can be achieved by the simple change of a passive electronic component, but may also require a partial reconstruction of the PCB of the motherboard and we can in no way compare this type of repair with a simple firmware or software failure.
Recoveo has been using this method of clear and transparent communication for over 17 years. We believe that customers know the difference between totally imaginary figures and reality. As an example in hard disk data recovery, many companies report success rates approaching 100% while we know that 30% of the cases are scratched disks and that recovery on this type of disk is only very partial when it is possible. What is the point of publishing figures, if not for the purpose of baiting customers in an almost untrue way, and then having a poor result?
Our cases in 2017:
All illustrations and technical photos of the site have been made in our facilities with our employees and equipment.